engagement ring design software

MEMBER



British Jewellers Association

Contact

In order that we may help you quickly and efficiently, please use the relevant email address to your enquiry.

We welcome telephone enquiries. However we request that you use this method for urgent enquiries only.

Before you contact us please refer to our FAQ section below as you may find the answer to your enquiry there.

general enquiries

sales enquiries

customer support

info@ringcad.com

sales@ringcad.com

customersupport@ringcad.com

Ringcad UK

Address

 

Ringcad Customer Services
94 Marmion Rd, Southsea
Hampshire. PO5 2BB. UK

Frequently Asked Questions

Where can I buy Ringcad from?

How can I pay for Ringcad?

What happens after I place my order?

Can I download Ringcad online?

Can I try Ringcad before I buy ?

Do I need training to use Ringcad?

I need technical help?

Frequently Asked Questions

Where can I buy Ringcad from?

Ringcad is currently only available directly through Ringcad Ltd. Please use this website to order a license of this unique software program, visit our PRICING section to view the different payment options.

How can I pay for Ringcad?

Simply go to the PRICING section of this website, and follow the instructions. If you are buying online you will need your credit or debit card details to hand. For your added security we use Worldpay. Your payment details are carried out on an encrypted secure server provided by Worldpay. This ensures that the information you provide cannot be seen or made available to anyone other than Worldpay. Once you have submitted the form you will receive a confirmation email so please make sure that you have provided the correct contact details and email address.

What happens after I place my order?

A confirmation email and a link to the download will be sent to you immediately followed by your unique Serial Key. You will need this key to activate Ringcad.

Once you have received the download file, double click and follow the instructions to install it onto your computer.

Can I download Ringcad online?

You can now download Ringcad online. As soon as your payment has been excepted we will automatically send you a link to the download. Download size is 52mb and will take approximately 10-20 mins depending on your internet conection speed. Note that some of our customers have used internet cafes to download the file and then copy it onto disk as they did not personally have broadband.

Can I try Ringcad before I buy?

We appreciate that if you have not had a chance to use Ringcad, you may wish to try it in your shop with your customers before you decide to buy.

You may purchase an adhoc timed license which runs for the period you choose and provides you with a fully functional version of Ringcad2005. Once the timed license is over the programme will close. You can continue to purchase further timed licenses as and when need be.

Do I need training to use Ringcad?

You do not need training to use Ringcad. Just spend half-an-hour to an hour familiarising yourself with the program and you will be up and running designing rings. Ringcad is a simple to use mouse driven program, which means that if you can use a mouse you can use Ringcad. However we suggest that to get the most out of the program it is recommended that you have at least basic knowledge of jewellery manufacture, so that you may guide your customer to a suitable product.

I need technical help?

If you have any problems with setting up your Ringcad software programme please email us or if it is urgent please call us on 0870 242 4208.

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